Getting Started with VanLife Connect
Set up your account, complete your profile and get familiar with the main areas of VanLife Connect.
Before you start
VanLife Connect is designed for caravan and RV travellers across Australia. You can use it to find and offer services, see local Community Noticeboard posts and stay connected with people you meet through Travel Mates.
1. Download VanLife Connect
Download VanLife Connect for iPhone or Android and open the app to get started.
2. Create your account
Choose Sign Up
Open the app and follow the prompts to create your VanLife Connect account.
Enter your account details
Enter the requested personal details and a valid email address.
Verify your email
VanLife Connect will send a verification code to your email address. Enter the code in the app to confirm your account.
Accept the platform terms
Review and accept the VanLife Connect Terms & Conditions and Privacy Policy when prompted.
3. Complete your profile
Your profile helps other travellers understand who they are interacting with. Add enough information to make your profile useful and recognisable.
- Add a clear profile photo.
- Add a short description about yourself.
- Check that your personal details are correct.
- Add and verify your mobile number when prompted.
- If you plan to offer services, add the relevant provider information, qualifications or other details requested by the app.
4. Set your app permissions
VanLife Connect uses notifications and location features to help you see what is relevant around you. Allow the permissions you want to use when prompted by your device.
Notifications
Allow notifications so you can receive booking updates, messages and Smart Arrival prompts.
Location
Location access enables features such as Smart Arrival, check-in and location-relevant content. You can manage location permissions through your phone settings.
5. Explore VanLife Connect
Once your account is ready, the main areas of VanLife Connect help you find what is relevant where you are.
Services
Find practical help and other services offered by travellers and providers around your location. You can also use Find Around to look beyond your immediate location.
Community Noticeboard
See local notices, activities, requests for assistance and other traveller information relevant to where you are.
Travel Mates
Stay connected with people you meet while travelling and see when your existing Travel Mates are nearby.
Smart Arrival
When you arrive at a supported campsite, Smart Arrival can prompt you to check in and surface information relevant to that location.
6. Use My VanLife to manage your activity
My VanLife is your account area for managing your VanLife Connect activity. Depending on how you use the app, it may include bookings, services, payout setup, earnings and spending, transactions, notification settings and account controls.
7. Want to offer services?
You do not need to become a Provider to use VanLife Connect. If you would like to earn money by offering services, you can complete Provider setup when you are ready.
Providers need to complete Stripe Connect onboarding before they can receive payouts. Stripe handles the identity checks required for Provider payment onboarding.
Ready to explore?
Start by checking in to your location or use Find Around to see services and activity around you.
Read the Smart Arrival & Check-In Guide