For certain types of services, yes. Our Terms mandate that licensed trades (electricians, gas fitters, etc.) hold appropriate licenses and carry their own insurance. Providers must upload proof of these and we badge their profiles. For other services that aren’t legally regulated, holding insurance is recommended but not compulsory.
As a Traveller, you will see on a Provider’s profile whether they have an “Insured” badge or a trade licence badge. If a job carries risk, you may want to opt for Providers who have these badges. If a Provider doesn’t have an insurance badge, it means either they haven’t uploaded their insurance certificate or they don’t have it. You can still book them (it’s your choice), but understand you’d be proceeding at your own risk if something were to go wrong.
VanLife Connect does not independently audit or warranty a Provider’s credentials. We rely on Providers to be truthful about their qualifications and on Travellers to use judgment. If we discover a Provider is offering regulated services without the proper licence or insurance, we will take action (up to removing them from the platform).