Find help while travelling Australia in a caravan. Wherever the problem happens.
A problem can appear on the road, while setting up camp or several days into a stay. VanLife Connect gives travellers another way to find relevant skills nearby when they need them.
- Help relevant to your location
- Smart Arrival™ + check-in
- Find Around for a wider search
- Profiles, reviews and bookings
The problem appears before they even reach Coral Bay.
This illustrative example shows how VanLife Connect can help travellers find practical assistance nearby. Service availability depends on the providers active in each area.
Something is not right during the drive north.
Rob and Karen have been travelling the WA coast for several months and are heading towards Coral Bay for a four-night stay.
At a stop along the way, Rob notices that a fitting on the caravan’s grey-water outlet has cracked. It does not prevent them safely completing the remaining drive, but it needs attention before they use the system normally again.
They could start searching for repairers immediately, but they decide to finish the short remaining leg and deal with it when they reach Coral Bay.
They arrive, check in and immediately have a local starting point.
With Smart Arrival™ enabled, VanLife Connect recognises their supported campsite and prompts them to check in. They confirm where they are staying.
The check-in did not cause the problem and Rob did not need to wait until arrival to know something was wrong. What it does give them is a quick way to see services relevant to the place where they are now staying.
Rob finds someone nearby who actually offers the type of help they need.
Among the services around their location is Steve, another traveller offering caravan plumbing, repairs and maintenance.
Rather than relying only on a name mentioned around the park, Rob can look at Steve’s service and profile information before deciding whether to contact him.
Rob sends a message and a photo before anyone wastes time.
Steve can see what Rob is describing and confirms that the job appears to fall within the type of work he offers. He is available the following morning.
They agree the scope and price using the appropriate booking or request-a-quote flow and arrange a time.
The issue is sorted without turning four nights in Coral Bay into a repair mission.
Steve inspects the problem, confirms the repair is within the agreed scope and completes the work.
Rob and Karen have not spent hours searching different websites, asking around and phoning providers just to find out who may be able to help.
The booking and payment are handled through VanLife Connect and Rob can leave a review once the booking is complete.
They get back to enjoying Coral Bay and continue the trip as planned.
The problem can happen anywhere. The useful part is knowing who with the right skills may already be nearby.
At home, you probably know who to call. On the road, every place is different.
The real challenge is often not whether somebody can help. It is finding the right person, knowing whether they are nearby and having enough information to decide whether to contact them.
Starting from scratch
- Search Google for businesses in a place you do not know
- Find the right Facebook group and wait for responses
- Ask around the caravan park or campground
- Ring providers to find out who is actually available
- Work out experience and suitability from scratch
With VanLife Connect
- Start with services relevant to where you are
- Look further afield with Find Around when needed
- View service and provider information before contacting them
- Message and agree the booking in the app
- Keep bookings, payments and reviews together
Use the location that makes sense for the problem.
Smart Arrival™ and Find Around solve slightly different parts of the same problem.
Availability changes as travellers and providers move around Australia. VanLife Connect does not guarantee that a suitable provider will be available everywhere; it gives you another way to see services that may already be around you.
What kind of help could you find on the road?
The Services Marketplace covers a broad range of useful skills. What appears around you depends on the providers active in that area.
Caravan, Camper & Motorhome Services
- Repairs & Maintenance
- Setup & Pack-down Assistance
- Solar & Battery Installation / Maintenance
- Appliance Repair
- Plumbing
- Mobile Detailing
- Weighing
- Storage
Vehicle & Marine Services
- Mechanical Repairs & Servicing
- Auto Electrical
- Tyre & Puncture Repairs
- 4WD / Vehicle Accessory Installation
- Vehicle Detailing
- Bike Repairs
- Marine Repairs & Maintenance
- Other Vehicle & Marine Services
Trades & Practical Help
- Handyman
- Cleaning Services
- General Plumbing
- Welding
- Carpentry
- Other Trade & Practical Help
Health, Wellbeing & Personal Services
- Hair & Beauty Services
- Massage & Bodywork
- Physiotherapy / Chiropractic
- Yoga & Pilates
- Personal Training
- Meditation & Mindfulness
- Other Wellbeing & Personal Services
Lessons, Tutoring & Coaching
- Sport & Recreation Coaching
- Computer & Digital Skills
- English / Language Lessons
- School Tutoring
- Music Lessons
- Other Lessons & Coaching
Pet Services
- Pet Minding
- Dog Walking
- Pet Grooming
- Veterinary Services
Food, Hospitality & Entertainment
- Cooking / Meal Preparation
- Hosted Meals
- Live Music & Entertainment
- Event / Social Entertainment
Digital, Tech & Creative
- IT Help & Support
- Starlink Setup & Support
- Photography & Drone Services
- Social Media / Content Help
Other Services
- Other Service
Some services require licences, qualifications, registrations, insurance or other approvals. Providers are responsible for holding and maintaining the requirements that apply to the services they offer. Travellers should make their own checks where regulated or safety-critical work is involved.
Finding the right person nearby can mean getting back to travelling sooner.
VanLife Connect does not replace workshops, emergency services or specialist repairers. It gives travellers another practical way to discover suitable help around where they are.
Finding help through VanLife Connect.
The app is designed around where you are, but the problem itself can happen at any point in the journey.
Does the problem have to happen after I check in?
No. A problem can happen while travelling, during setup or at any time during a stay. Check-in helps VanLife Connect show services relevant to a campsite or stop, while Find Around lets you look further afield when required.
What if nobody nearby offers the service I need?
Service availability depends on the providers active in each area. If you cannot find suitable help at your current stop, use Find Around to search further afield or contact an appropriate local business or repairer.
How does Smart Arrival™ help?
With the relevant location permissions and notifications enabled, Smart Arrival™ can recognise arrival at a supported campsite and prompt you to check in. You can also check in manually. Once checked in, VanLife Connect brings together services relevant to that location.
Can I see information about a provider before booking?
Yes. VanLife Connect displays service information and provider profiles, including qualifications and reviews where available. Providers can also include information relevant to the service they offer, such as licence and insurance details where applicable.
What about licensed or regulated work?
Providers are responsible for holding licences, qualifications, registrations, insurance and approvals required for the services they offer. Travellers should make their own checks where regulated or safety-critical work is involved.
Can I message, book and pay through VanLife Connect?
Yes. The app supports communication, bookings and secure payments. Depending on the service, the booking can use the applicable fixed-price or request-a-quote flow.
Is VanLife Connect an emergency service?
No. VanLife Connect helps travellers discover services and practical help. Emergency, dangerous or safety-critical situations should be handled through the appropriate emergency service or suitably qualified professional.
When you need help on the road, know where to start.
Check in at your stop to see services relevant to where you’re staying, or use Find Around when you need to search further afield.
VanLife Connect · Arrive Connected.
Ready to arrive connected?
Download VanLife Connect to find practical help, see what’s happening nearby, reconnect with travel mates and earn from your skills on the road.
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