Can I chat with a Provider before booking?
Yes. VanLife Connect has a built-in messaging tool. If you’re interested in a service but have questions or need a […]
FAQs
What is Instant Book?
Instant Book means a Provider has chosen a set price and set available time slots for booking. If a listing
How do I request or book a service?
Booking a service on VanLife Connect is straightforward: Browse or search for the service you need (either by checking in
Are there any services or content I cannot list?
Yes. All listings must follow our guidelines and Australian law. You cannot offer anything illegal or inappropriate. For example: No
How will Travellers find my service?
VanLife Connect is location-based. When Travellers arrive and check in to a location, they automatically see a list of available
What information should I include in my service listing?
Aim to provide all the details a Traveller might want to know. A good listing typically includes: A descriptive title:
Can I edit or pause my listing later?
Yes. You’re in control at all times. If you need to make changes, go to your profile and select My
Do I have to verify my identity to use VanLife Connect?
No but it does depend on which features you want to use. VanLife Connect uses a tiered identity system designed
Will other users see my personal details or documents?
No. Your sensitive personal information is kept private. Other users can see your name, photo, bio, and the verification badges,
What is the Campfire Score on my profile?
The Campfire Score is an overall trust and reputation rating. It combines your ratings from reviews with your reliability (like