What if Smart Arrival doesn’t trigger or I don’t get a check-in prompt?
If you arrive at a known location and nothing happens, or you’re in an unmapped spot: You can always use […]
FAQs
Do I have to use Smart Arrival?
Can I turn it off? Smart Arrival is completely optional. If you’re not comfortable with the app using your location
How does Smart Arrival know when I arrive somewhere?
Smart Arrival uses your device’s location services (GPS) together with mapped campground data within the app. The app uses geo-fencing
What is Smart Arrival and what does it do for me?
Smart Arrival is a signature feature of VanLife Connect that basically turns your arrival at a new location into a
Can I reply to posts or contact someone who posted?
This depends on how the app interface is set up: In some cases, there might be a comment thread under
Is the Noticeboard moderated or monitored?
Yes, the Noticeboard is subject to the same content moderation as the rest of the platform. We use automated filters
What can I post on the Noticeboard?
The Noticeboard is meant for non-commercial, community-minded content. It’s a space to: Share useful info or tips (e.g. “beach access
What is the Community Noticeboard and how does it work?
The Community Noticeboard is a location-based bulletin board available in the app whenever you check in to a campground or
Does VanLife Connect comply with Australian Consumer Law and other regulations?
Yes, absolutely. We operate under Australian law: Australian Consumer Law (ACL): Nothing in our Terms is meant to override your
What should I do if I feel unsafe or encounter a user violating the rules?
Your safety is paramount. If at any point you feel physically unsafe during an in-person meeting (for example, a Provider