Guide – Create Your Service on VanLife Connect

Step 1 – Add a service

Go To: Profile → Service Management → Service Profile → Tap “+”

• Choose the category and then service that best fits what you offer.
• Complete the “Service Experience & Details” section. Describe your experience providing this service, what is included, tools or equipment you use, any requirements, timeframes or limitations.
• Select pricing – either “Request a Quote” or “Fixed Price”. Fixed Price: The traveller pays the listed amount. Request a Quote: You agree on price before booking.
• Upload photo(s) of your actual work where possible
• Upload your qualifications, licenses and insurances as applicable
• Click “Add Service”

Step 2 – Set Up Payouts

To receive payouts for completed bookings, you must complete secure payment onboarding through Stripe.

Stripe is our trusted third-party payment provider. Stripe securely verifies your identity and deposits your earnings directly into your nominated bank account. VanLife Connect does not store your bank details.

Go To: Profile → Service Management → Payout Set Up → Add Payment Card

• Verify Your Contact Details – Confirm your email address and verify your mobile phone number via SMS code. This ensures your account is secure.
• Select Your Business Type from available options. Depending on your structure, Stripe may request ABN (if applicable) Business name (if registered).
• Enter Your Personal Details – Your full legal name (must match your bank account), Date of birth, Residential address. Stripe is legally required to collect this information under Australian financial regulations.
• Add website URL or product description.
• Add Bank Account Details – Account name, BSB, Account number. Stripe will use this account to deposit your earnings.
• Identity Verification – Stripe may require you to upload a photo of your driver’s licence or passport. This is required under Australian financial regulations.
• Agree and Submit

Step 3 – Check In and Activate Your Service

Your service becomes visible when you are checked in at a location.
When you arrive at a campground, use Smart Arrival to check in automatically or manually check in.

Select the services you want to go live and if you have a specific schedule set this through

Profile → Service Management → Service Profile → Select Service → Schedule