No – our terms prohibit sharing accounts or creating duplicate accounts. Each person should have their own account:
- One person, one account: Your account is tied to your identity and verification. Sharing login info with a friend or partner is not allowed (and can be risky). If you travel as a couple or team, each of you can have an account and you can mention in your bios that you work together, for example, but you shouldn’t use one account for two people.
- No duplicate accounts: Don’t create a second account to circumvent some restriction or to start over with a clean slate without addressing issues on your first account. If you’re having problems (like bad reviews), it’s better to improve that than to reset with a new account – duplicate accounts may be flagged and removed.
- If we detect two accounts controlled by the same person, we may ask you to choose one to keep and deactivate the other. This is to maintain trust and transparency in the community.
Also, never share your login credentials. You are responsible for all activity on your account. If you have a co-pilot (like your spouse helps manage your bookings), you might both log into the same account on your devices, but be cautious – all actions either of you take will appear under the one profile. It’s generally better each adult has their own profile and you link as Travel Mates or simply coordinate outside the app.