Booking a service on VanLife Connect is straightforward:
- Browse or search for the service you need (either by checking in to your location to see local offerings on the home page or by browsing or searching on the services page). You can extend the search radius around your campsite by selecting the Find Around option from the top right menu.
- Tap on a service listing to see details, then tap the “Book Now” or “Request Booking” button. You may be asked to select a date/time (if the service is time-specific) or add a brief note about what you need.
- Confirm the booking details and submit the request. If the Provider has enabled Instant Book, your booking request will be sent immediately. Otherwise, the request will be sent to the Provider.
- The Provider will then review and either accept or decline your request. You’ll get a notification once it’s accepted. A booking is confirmed and binding when the Provider accepts your in-app request.
- Upon confirmation, your payment is processed and held securely through the platform’s payment system until the booking conditions are met. You’ll see the booking in your app under “Upcoming” or “Current Bookings”, along with details such as time and location. You’ll also receive a receipt by email.
- If you have any special requirements or questions, you can message the Provider through the app before they accept. Communicating clearly helps ensure the service will meet your needs.