Do I have to verify my identity to use VanLife Connect?

No but it does depend on which features you want to use.

VanLife Connect uses a tiered identity system designed to balance safety and ease of use:
Community Noticeboard
  • You can browse and post without verifying your identity.
  • This keeps the entry barrier low for general community engagement.
Booking Services (as a Traveller)
  • If you are booking services and not a Service Provider, you must upload a government-issued ID.
  • Your ID may be securely processed through our payment or identity verification partners for trust and safety purposes, but it is not manually verified by VanLife Connect.
  • You receive an “ID Provided” badge.

Travel Mates

  • Because people meet in person, you must upload a government-issued ID to use Travel Mates.
  • You only need to upload your ID once for both Travel Mates and service bookings.

Becoming a Service Provider

  • If you want to offer paid services and receive payouts, you must set up a stripe account which includes a Stripe Connect Express verification.
  • Stripe performs the identity verification required for providers to receive payouts and Vanlife Connect issues the “ID Verified” badge once verification is complete.
  • You cannot accept bookings or receive payouts until Stripe verification is complete.
  • Once your Stripe account is verified, there are no further ID requirements on the platform.

Optional: ID Verified Upgrade (for non-providers)

  • If you are not a Service Provider, you may choose to complete a paid Stripe Identity check to receive the higher-level “ID Verified” badge.
  • You can also set up a free Stripe account if you prefer, but this is optional.

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